refund Policy

---

1. Refund Eligibility

We want you to be satisfied with your purchase from Globus Exportes. This Refund Policy outlines the circumstances under which you may be eligible for a refund.

2. Damaged or Defective Products

2.1 Eligibility

- You may be eligible for a refund if you receive damaged or defective products.

- Products with manufacturing defects or significant damage during transit are covered.

2.2 Inspection and Notification

- To initiate a refund request, please contact our customer support team within 10 days of receiving your order.

- You may be required to provide clear photographs or other evidence to support your claim.

2.3 Refund Process

- After reviewing your request and supporting evidence, we will determine whether your claim is eligible for a refund.

- If approved, we will provide instructions on how to return the product.

3. Incorrect Order or Error on Our Part

3.1 Eligibility

- If we have shipped the wrong product, quantity, or there is an error on our part in processing your order, you may be eligible for a refund.

3.2 Notification

- Please contact our customer support team within 10 days of receiving your order to report any order-related discrepancies.

3.3 Refund Process

- After verifying the error, we will provide instructions on how to return the product or issue a refund without the need to return the incorrect product.

4. Non-Refundable Items

Some products may not be eligible for a refund for reasons such as hygiene or safety. These non-refundable items will be clearly identified on our website.

5. Refund Timeline

Refunds will be processed within 2-3 days of receiving the returned products. The refund will be issued to the original payment method used for the purchase.

6. Contact Us

If you have questions or concerns about our Refund Policy or need assistance with a refund request, please contact us:

Globus Exportes

+91 8169757919

info@globusexportes.com

7. Changes to this Refund Policy

We reserve the right to modify this Refund Policy at any time. When we make changes, we will update the "Last Updated" date. Any significant changes will be communicated through prominent notices on our website or via email.